Artificial intelligence and digital transformation

The experience of SOIN, now in the Dominican Republic

We are the Dominican subsidiary of SOIN Soluciones Integrales, the largest software development company of Costa Rican capital in the region. We bring institutions and companies in the country its complete portfolio, more than four decades of projects in operation and an AI-First approach that puts artificial intelligence at the center of every transformation.

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More than 42 years of experience
Presence in Costa Rica, the Dominican Republic and Qatar
AI-First approach in every project

42+

years of experience developing software solutions

800+

clients served by the group

5 M+

users of SOIN solutions

20 M+

transactions processed every day

Corporate figures from SOIN Soluciones Integrales. Source: soin.co.cr (opens in a new tab)

01Who we are

Over four decades turning ideas into solutions

SOIN Dominicana operates with the same portfolio, the same quality standards and direct access to the development centers of SOIN Soluciones Integrales, founded in Costa Rica in 1984.

That structure allows us to offer in the Dominican Republic solutions that already work at scale in other markets, with a local team that knows the country, its regulatory framework and its institutions.

Learn about SOIN Soluciones Integrales (opens in a new tab)

1984
SOIN is founded in San José, Costa Rica, with turnkey solutions for IBM systems.
1989
First Costa Rican company to export software, with more than 200 clients in the Americas and Spain.
2012
National platforms for digital procedures and interoperability between government institutions.
2020
Carbon neutrality certification and license to use the Esencial Costa Rica country brand.
Today
Enterprise AI agent platform and operations in Costa Rica, the Dominican Republic and Qatar.

Full portfolio

Every SOIN solution line is available to Dominican clients, with no intermediaries.

Local team, regional capacity

Leadership, presales and project management in Santo Domingo, backed by more than 600 professionals in the group.

Proven standards

ISO 9001 certified processes and methodologies applied in mission-critical projects in the public and private sectors.

02AI-First

Artificial intelligence at the center of every transformation

For SOIN, AI is not an isolated project. It is the axis with which we redesign processes, operating models and decisions, so that each organization moves from a complex architecture to one that learns, adapts and generates value every day.

Today

Complexity

Applications in silos and legacy systems
Point-to-point integrations
Fragmented data and limited visibility
Inconsistent user experiences

With AI

Intelligence

AI agents that operate on existing systems
Modular architecture based on APIs
Unified data and real-time information
Omnichannel and conversational experience

Security by design
Responsible and ethical AI
Open and interoperable
Scalable and resilient
Focused on value

03Portfolio

The full SOIN portfolio, available in the Dominican Republic

Solutions developed and operated by SOIN for government, health, financial services, telecommunications and the productive sector, all powered by artificial intelligence and adapted to the Dominican regulatory framework.

Digital transformation and automation
End-to-end digitization of procedures and processes: robotic automation, digital case files, document management and online services.
- RPA
- Digital case files
- Procedures
Development and integration
Turnkey solutions, web and mobile applications, APIs and microservices, with user-centered design and quality testing.
- APIs
- UX/UI
- QA
ERP and enterprise applications
ERP and payroll, CRM and supply chain, in proprietary solutions and on leading market platforms.
- Finance
- Payroll
- CRM
Data and business intelligence
Data governance, data lakes, executive dashboards, predictive models and machine learning to decide with evidence.
- Analytics
- Data lake
- Predictive models
Cloud
Strategy, migration and operation of critical platforms in public, private and hybrid cloud, with cost optimization.
- Migration
- Multicloud
- FinOps
Cybersecurity
Security posture assessment, penetration testing, secure architectures and infrastructure hardening.
- Penetration testing
- Security by design
Digital health
Platforms for health regulation, service networks and health information management, connected with the other actors in the system.
- eHealth
- Interoperability
Telecommunications
OSS/BSS solutions, billing and customer relationship, network integration and automation of high-volume operations.
- OSS/BSS
- BRM

04Sectors

Technology for the sectors that move the country

Each sector has its own pace, its regulation and its priorities. We start from that context to propose solutions that integrate into real operations.

01
Government and regulators
Digital procedures, registries, oversight and interoperability between institutions.
02
Health
Ministries, insurers and providers that need connected clinical and administrative information.
03
Financial services
Banking, insurance and securities markets: automation, analytics and regulatory compliance.
04
Telecommunications
Operators that need billing, integration and automation at scale.
05
Energy and utilities
Asset management, operations and customer service for utility companies.
06
Business groups
Operational efficiency, ERP and applied use of data and artificial intelligence.

05Presence

From Costa Rica to the world, now from Santo Domingo

SOIN was born in San José in 1984 and was the first Costa Rican company to export software. Today it operates in three countries and has delivered projects across virtually all of Latin America, the United States, Europe and Southeast Asia.

Corporate headquarters
Costa Rica
San José. Headquarters and development centers of SOIN Soluciones Integrales.
9.9° N · 84.1° W
Regional office
Dominican Republic
Torre Empresarial Blue Mall, Av. Winston Churchill 95, Santo Domingo
18.5° N · 69.9° W
International expansion
Qatar
Operations in the Middle East, part of the group's global growth.
25.3° N · 51.5° E

Projects delivered in